Job Type: Operations
Title: Network Engineer
Location: Tewksbury, MA (HQ)
COMPANY INTRODUCTION:
Mirror Image® Internet, Inc. combines a patented global network with results-driven content delivery solutions to help customers deploy, monitor and refine online strategies. The company’s track record of success has given leading retailers, advertisers, media companies and enterprises the control they need to maximize assets and reduce costs while enhancing the visitor experience. Recognized by EContent magazine as one of the 100 “Companies That Matter Most” in the digital content industry, Mirror Image is a U.S.-based company incorporated in Delaware and headquartered in Tewksbury, Mass. Mirror Image has been delivering Internet infrastructure services since 1999.
JOB DESCRIPTION:
Mirror Image Internet's business is predicated on the ability to serve Internet content, as a Content Data Network “CDN” provider, to customers across diverse vertical market segments worldwide. Critical to serving Internet content to our customers are:
* Timely build-out of network and server capacity
* Network, server, and application performance, capability, and reliability
* Roll-out of new services and upgrades to existing services
* On-going expansion, maintenance and support of Worldwide Content Access Points “CAP” (Data Centers)
The ideal candidate for the Senior Network Engineer position must have a strong background in implementing and supporting internetworking technologies at an enterprise level with a focus in performance optimization and stability. The candidate must be a self-managed professional and possess excellent technical and organizational skills, experience in project management, solid verbal and written communication skills, and personify a “can do” attitude towards their daily work functions. They will possess strong interpersonal skills and an ability to effectively interact with a highly technical staff in a collaborative manner. This position requires someone with solid team attributes of team orientation, the ability to manage their work load amongst changing priorities, alternating between project work and operational support. Experience with the configuration and administration of Routers, Switches and both Hardware and Software based Firewalls.
The position requires hands-on, technical experience with TCP/IP (IPv4/IPv6) platforms involving dynamic routing protocols such as EIGRP, OSPF, and BGP and their related control protocols as well as a strong working knowledge of TCP/IP enhancements such as multi-cast, QoS techniques, and bandwidth and path reservation techniques and experience with server load balancing / proximity based routing of traffic (F5 BigIP / Cisco CSS/GSS) in a 24/7 production environment.
RESPONSIBILITIES:
* Install, Configure and support LAN/WAN environments
* Troubleshoot network issues
* Participate in network capacity planning and deployment in a rapidly expanding, global environment
* Create and maintain procedural and architectural documentation
* Evaluate and recommend upgrades, patches, application and equipment
* Participate in the pager rotation for off hours support
* Other duties as required and/or assigned
QUALIFICATIONS AND REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and abilities required:
* 5+ years of Network Engineering experience
* Experience needed with Cisco 6500, 3550, 3825, 3640, PIX, ASA, TACACS, VPN, BGP
* Experience working with Co-Location providers to manage bandwidth procurement and installation
* Experience with F5 LTM (desired), Netscaler and Cisco Content Switch Model “CSM/S” load balancers (a plus); configuration, management, and troubleshooting
* Experience with Global DNS load balancing – Anycast and/or Cisco GSS
* Familiarity with PKI Certificate management on Unix, Cisco, and F5 devices
* Must have excellent written and oral communication skills
* Experience in project planning and management
* Experience writing scripts
* Need to function well as a team member for cross-discipline issues.
* On-call responsibilities will be shared amongst the Network group personnel.
* Travel up to 25%, including international travel
* Cisco certification a plus
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